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Case Management

Our case manager provides individualized assessment of needs and connection to programs and services.

What does a case manager do?

1. Assess clients to determine needs and eligibility for services.

2. Develop and implement care plans for geriatric clients, including evaluation of progress and modifications as needed.

3. Monitor client health and social service progress to ensure success in meeting goals.

4. Provide advocacy and support for clients in accessing community resources, such as housing, transportation, financial assistance, and social services.

5. Educate clients and families about available options and resources.

6. Collaborate with healthcare professionals to ensure quality of life and proper care.

7. Develop partnerships with other agencies to enhance services for geriatric clients.

8. Maintain accurate records of client visits and care plans.

9. Stay current with best practices and trends in gerontology case management.

Nancy Gifford

Case Manager

“I believe in the person-centered care approach to care that respects and values the uniqueness of the individual, and seeks to maintain, even restore, the personhood of individuals through the creation of a psychological, social, and physical care environment that promotes personal worth, social confidence, and hope.”

Nancy Gifford obtained a Gerontology BS with honors from Sacramento State. She worked as a Social Services Coordinator for several years, with responsibilities including annual assessments, care planning, one-on-one counseling, and providing resources for 90-104 residents in independent low-income housing. She also completed an internship with the Medical Social Worker at Yolo County Adult Day Center and volunteered at Eskaton Live Well, Eskaton at Carmichael, and Chateau at Rivers Edge. She was Vice President of the Gerontology Club at Sacramento State, providing Thanksgiving and Christmas meals for low-income residents in the community.  

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